We provide IT strategy, IT management and IT support to some really great organizations. Practical examples of the services we provide those great clients are aligning today's evolving technology with their business goals, implementing and managing cloud services, communication platform RFP development and management, helping find the best marketing platforms for their needs, information technology architecture overhauls or ground up builds, contract negotiation and management, IT vendor management, application development direction and management, IT budget management, IT or development staff management, IT staff augmentation and full service high touch support services.

Below are some more in depth descriptions and specifics on each of the services we provide. 

IT Strategy and Management

Virtual Chief Technology Officer (vCTO) Service – We know running your organization is hard work. You are always striving to make the best strategic and tactical decisions for your organization. If you have specific struggles when it comes to strategic information technology decisions or just need some outside consultation on a vexing technology problem… let us help.

We can make navigating the twisting and turning world of business technologies easier… and we love doing it. Your situation is unique and so are your needs, below are some of our areas of expertise in IT strategy and management.

Technology Strategic Direction - Aligns the direction of your technology across your organization with your business goals. This also provides the foundation for your organizations technology to give you a competitive advantage.

Technology Planning and Implementation Oversight - Planning and implementation oversight of your technology service and infrastructure. This goes hand in hand with the strategic direction of your technology and is really the conduit between the strategy and the tactics.

  • Technology budget planning and development

  • Technology project planning and implementation oversight

  • Technology asset planning and implementation oversight

  • Technology service planning and implementation oversight

  • Technology policy planning and implementation oversight

  • Technology training planning

  • Technology staff and personnel planning

  • Technology continuity planning

  • Technology security planning and implementation oversight

Technology Management – Managing all aspects of your organizations technology infrastructure and services.

  • Technology budget management

  • Technology contract management

  • Technology project management

  • Technology asset management

  • Technology service management

  • Technology policy management

  • Technology training management

  • Technology vendor management

  • Technology staff management

  • Technology continuity management

  • Technology security management

IT Support

Our Elite Support Service is geared towards supporting your organizations tactical and functional information technology infrastructure and all the users that rely on it on a daily basis. At its core our service can provide your organization with a high touch customized helping hand for executive teams, management teams and your boots on the ground teams. We find taking a high touch approach to be critical for our clients in running a well-oiled machine.

Something that sets us apart in this area is we don’t force our clients to adopt to our communication platforms to get help. If you like using Slack, email, Apple Messages, Skype for Business, texting, phone calls or even Google Hangouts we will work with you to be on the same platform. This means that getting help is easy and does not require special training or hoops to jump through.

We have lots of experience working with the following technologies. If you don’t see your exact software or infrastructure components below don’t count us out. We have gotten to where we are because we can adapt, problem solve and learn new tricks which we believe is critical in the rapidly changing world of information technology.

Microsoft

  • Microsoft 365

  • Microsoft 365 GCC High

  • Microsoft Windows Server

    • Active Directory, DNS, DHCP, IIS, IAS, RADIUS, NPS, FTP, Terminal Services, Remote Desktop Services, File and Print Sharing         

  • Microsoft Exchange Server

  • Microsoft Office 365 PC & Mac

    • Word

    • Excel

    • Power Point

    • Access

    • One Note

    • Outlook

  • Microsoft Teams

  • Microsoft Azure

  • Microsoft Intune

  • Microsoft Windows

  • Microsoft SQL Server

  • Microsoft Dynamics CRM

Networking

  • Cisco

  • Cisco Meraki

  • Sonicwall

  • Fortinet

  • Adtran

  • HP

  • Ubiquiti Unifi

Communications

  • Dialpad

  • 8x8

  • Ring Central

  • GoTo

  • Google Voice

  • Microsoft Teams Phone

  • Avaya

  • Toshiba

  • Verizon

  • AT&T

  • T-Mobile

  • Cox

Audio Visual

  • Shure

  • RTI

  • Logitech

  • Poly

  • Rode

  • Elgato

  • Audio Technica

  • NEC

Apple

  • Mac OS

  • iOS

  • Apple Business Manager

  • Apple Configurator

  • Apple Filemaker

Creative Software        

  • Adobe Creative Suite: Photoshop, Illustrator, Indesign, Dreamweaver, Acrobat, After Effects, Premiere

  • Figma

  • Da Vinci Resolve

  • Autodesk: Autocad, Revit, Inventor, BIM 360

  • OBS

Backup and Security

  • Symantec

  • Webroot

  • SentinelOne

  • Malwarebytes

  • Backblaze

  • Amazon

  • Synology

Cloud Platforms and AI

  • Salesforce

  • Insightly

  • Mail Chimp

  • Moz

  • Google Workspace

  • Dall-E

  • ChatGPT

Finance

  • Quickbooks

  • Sage Businessworks

  • NetSuite

  • Gusto

Printing

  • Xerox

  • HP

  • Konica Minolta

  • Canon

  • Epson

  • Fiery